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(with a Private Offer too -- see below)
Our hosting clients keep asking us what to do about providing 24/7 live sales and customer service. They want to have a round-the-clock marketing and service presence, but without the high costs, and management & staffing headaches.
We tell them about the Stenocall Bilingual Call Center. They provide Custom Telemarketing services 24 hours a day, 365 days a year, and they’re right here in the USA.
We have also persuaded Stenocall to set up a Special Offer for Corporate Pages visitors. To see the current offer, click on the private link at the bottom of this page.
Stenocall is used to working with Corporate pages customers. They customize the telephone experience to fit your mold, not the other way around. They set up scripts for the operators to follow. The right questions get asked at the right time, and the answers are entered immediately into the database on the same screen. They either enter the information into your own web site, or store it themselves for later transmission to you.
Aside from taking orders, they can perform specialized functions such as:
- Customer Assistance -- Answer questions, help assemble a product, etc.
- Warranty Replacement
- Credit card processing
- Dealer locator
- Pledge Drives
- Reservations
- Applicant Screening
- Appointment Scheduling
- Literature Fulfillment
Even if you have your own phone operation, you can use Stenocall for overflow and after hours capacity. If you’re in a hurricane, earthquake, or severe winter storm area, then you really need an alternate standby location such as Stenocall, which is subject to none of these.
Our clients who use Stenocall have told us they are very happy with their high quality of service and their way of doing business. They’ve been around since 1954 so they must be doing something right.
Oh, and they can set up the special technology things for you, like
- Text Chat
- Push Page
- Interactive Voice Response
When you analyze the costs and hassles, you really come out ahead by outsourcing your call center functions to Stenocall. But the real payoff is the relief and loyalty your customer feels when someone actually answers your phone at 2 A.M., or on the weekend, or even on Christmas Day. That’s priceless.
As promised, here is your private link:
Click here for the Stenocall special offer for Corporate Pages visitors.
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